Privacy Policy

Information You Provide

We may collect information you voluntarily provide to us, including:

• name;
• email address;
• mobile phone number;
• organization or practice information;
• professional information;
• information submitted through contact forms;
• waitlist registration information;
• communications you send to us; and
• other information you choose to provide.

Please do not submit medical records, patient information, or other protected health information through public website forms unless a feature expressly states that it is designed for that purpose.

Information Collected Automatically

When you use our website, certain technical information may be collected automatically, including:

• IP address;
• browser and device information;
• operating system;
• referring and exit pages;
• pages viewed;
• date and time of visits; and
• website interaction and performance information.

The information actually collected depends on the technologies and services enabled on the website.

We may use information collected through the public website to:

• operate, maintain, secure, and improve the website;
• manage the Parrot Assist waitlist;
• respond to inquiries and requests;
• provide product and launch updates requested by users;
• understand interest in Parrot Assist;
• analyze website performance and usage;
• prevent fraud, abuse, and security incidents;
• comply with legal obligations; and
• establish, exercise, or defend legal rights.

We may also use information for other purposes disclosed at the time it is collected or with your consent.

If you join the Parrot Assist waitlist or otherwise request updates, we may send you communications relating to Parrot Assist, including product, launch, availability, and company updates.

You may unsubscribe from promotional emails using the unsubscribe mechanism included in those communications.

We may still send non-promotional communications when appropriate, such as responses to requests you submit to us.

If you give us your mobile number and agree to receive text messages, we use that number only to send you the kinds of messages you agreed to: replies to your inquiries, notices about your Parrot Assist account and, if you separately agreed, marketing messages about Parrot Assist.

We do not sell, rent or share mobile numbers or text-message consent with third parties or affiliates for marketing or promotional purposes. Text-message opt-in data and consent are not shared with any third party, except with the service providers that deliver our messages for us, and only for that purpose.

You can stop text messages at any time by replying STOP. For help, reply HELP or email support@parrotassist.com.

Text messages are not a secure way to send health information. Please do not send health information to us by text.

Parrot Assist may use cookies and similar technologies to operate the website, remember preferences, maintain security, understand website performance, and, where enabled, analyze website usage.

Strictly necessary technologies may operate without optional consent where permitted by law because they are required for the website to function or provide a service you request.

Optional analytics or similar technologies will be handled according to applicable consent requirements.

You can manage available cookie preferences through the cookie settings provided on the website.

We may disclose information:

• to service providers that help us operate our website and business;
• when necessary to protect Parrot Assist, our users, or others;
• to comply with law, legal process, or lawful government requests;
• in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction; or
• when you direct or consent to the disclosure.

We do not sell personal information for money.

We may use third-party service providers for functions such as hosting, infrastructure, security, communications, analytics, and website operations.

These providers may process information on our behalf as necessary to provide their services.

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide requested services, maintain appropriate business and security records, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on the nature of the information and why it was collected.

We use administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

No method of electronic transmission or storage can be guaranteed to be completely secure.

Depending on where you live, applicable law may provide rights regarding your personal information, which may include rights to:

• request access to certain personal information;
• request correction of inaccurate information;
• request deletion of certain information;
• obtain information about how personal information is used or disclosed;
• opt out of certain processing where applicable; and
• withdraw consent where processing is based on consent.

These rights may be subject to exceptions and verification requirements.

To submit a privacy request, contact support@parrotassist.com.

The public Parrot Assist website is intended for adults and healthcare professionals and is not directed to children under 13.

We do not knowingly collect personal information from children under 13 through the public website.

Our website may contain links to websites or services operated by third parties. Their privacy practices are governed by their own policies, and Parrot Assist is not responsible for those practices.

We may update this Privacy Policy periodically. When we do, we will update the “Last updated” date shown at the top of this page.

Material changes may also be communicated through other appropriate means.

For questions or requests relating to this Privacy Policy, contact: